- Forum posts: 3
Jul 10, 2014, 9:43:33 AM via Website
Jul 10, 2014 9:43:33 AM via Website
I did a backup the data of the device and SD card using HiSuite before the firmware upgrade. After the upgrade, I tried to recover the pictures and music from HiSuite and the recovery always fails (starts and after some files that have been recovered, it fails without giving any info).
What I want to ask is if there is a way to retrieve the backup data. HiSuite creates a compressed file each time you make a backup of your device. Is there a way to access this file and take my pictures and music files?